Refund policy

No returns or refunds are available. 

Due to the nature of our food products, all sales are final. We do not accept returns or exchanges and do not issue refunds for change-of-mind purchases.

Please inspect your order promptly upon delivery. If your order arrives damaged, defective, or incorrect, contact Natalya’s Naturals within 48 hours of delivery at nnaturalsllc@gmail.com. Include your order number and clear photographs of the product and packaging. We will review the issue and, when appropriate, offer a replacement or other resolution at our discretion.

Natalya’s Naturals is not responsible for damage caused by improper storage after delivery or for packages confirmed as delivered by the shipping carrier.